Palestine Insurance Company

Privacy Policy

We value your privacy

Your privacy and personal information are very important to us at Palestine Insurance Company, as we deal with your personal information with complete confidentiality and in a way that maintains its privacy, and we are committed to protecting your privacy and providing you with the highest level of security. In this statement, we provide you with the type of personal information we collect and how we handle and protect it.

The information

It is the information that is available to the company and its employees and that the company obtains from subscribers’ use of the company’s websites. They include but are not limited to the following:

Information about the insurance services that the subscriber purchases.
Subscriber’s favorite products and services.
Your device’s IP address when you were visiting the company’s website.
The operating system and browser your computer uses.
Which search engine you were using before arriving at the site.
Date and time of your visit.
URLs of the pages you visit on the company’s website.

Your personal information, or any part thereof, may be shared to the extent permitted by law with any of our company branches, regulatory authorities, internal and external auditors, or with any other party pursuant to a court order.

Protecting your personal information

All appropriate measures are taken to keep your personal information that we hold secure, so that we are committed to ensuring that it is protected from loss, theft, unauthorized access, misuse, disclosure or modification.

The most important measures that are taken to maintain the confidentiality and privacy of your information are:

The strict security procedures and technologies we use to prevent fraud and protect our systems from intrusion.
Security controls and processes that are updated regularly.
Our employees are trained to respect the confidentiality of any personal information we hold.

Protect your privacy

In order to protect your privacy and personal information, we recommend the following:

To contact us as soon as possible, at info@pic-pal.ps or marketing@pic-pal.ps, if you believe that any of your personal information has been leaked or stolen, and to inform us immediately if there is any discrepancy or change in it.
No personal or confidential information should be given to any person unless his personality and identity have been verified in advance.

The purpose of using subscriber information

The Company uses this information for the following purposes, but not limited to:

Conduct analysis and statistics only in order to develop and improve the services provided.
Issuing invoices and collecting fees for products and services that subscribers have subscribed to or purchased.
Verifying the subscriber’s identity when requesting a service or inquiring about a service or product or using the network in order to prevent fraud.
Legal and regulatory requirements.
To manage the services and help improve the coverage and efficiency of the company services.

Information exchange and disclosure

Palestine Insurance Company is committed to maintaining the privacy and confidentiality of all personal data available to it and obtained from its subscribers, so that it is prohibited to sell, exchange, or transfer personal information to any external parties. This does not include disclosure if such information becomes required to be disclosed under a binding legal provision or final court ruling.

It also does not include any trusted “third party” that helps the company operate its website, conduct its business, or provide services to subscribers, as long as those parties agree to maintain the confidentiality of this information.

Security and protection of personal information

Palestine Insurance Company is committed to protecting subscribers’ personal data and other information related to their accounts and uses all security measures to prevent the risk of information leakage.

Palestine Insurance Company has a specialized information security team that constantly reviews and improves procedures to protect subscribers’ personal information from the dangers of unauthorized access, loss, disclosure, or destruction.

Palestine Insurance Company retains personal information only for as long as necessary to achieve the purposes specified above or as required by law.

Changes to this Privacy Policy

We will notify you of any change to our privacy policy so that you are always aware of what information is collected, how we use it, and when it is disclosed.

If you have a question or concern about our privacy policy, please contact us at Info@pic-pal.ps.

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